Privacy Policy

Information We Collect

• Information you provide: The details you give us may include your name, email, phone number, billing and shipping addresses, order details, and marketing choices. For project quotes or bulk orders, you may also send your business name, sizes, product details, files, and messages.
• Payment information: Our checkout payment providers handle payment details securely. We receive the data needed to confirm your payment. Never send credit card details via regular email or contact forms.
• Information collected automatically: Cookies record your IP address, device details, estimated location, the page you came from, and browsing activity.
• Information from service providers: We receive data from Shopify, shipping firms, fraud checks, and tools that track store use.

How We Use Information

• Process payments, manage shipments, arrange delivery, and process returns or refunds.
• Answer questions, prepare quotes, and help with bulk orders or custom projects.
• Send tracking updates, order alerts, and customer service notices.
• Check how our store works, fix bugs, and make it easier to use.
• Send marketing messages based on your consent and choices.
• Prevent fraud, keep financial records, and follow the laws that apply.

How We Disclose Information

We share needed data with firms that help run our store. These include Shopify, payment providers, order and shipping partners, web services, and marketing tools.

We may also share data to meet legal duties or respond to a court summons. Other reasons include safety inquiries, audits, or changes to our business structure.

Shopify and Third-Party Services

Our online store is hosted by Shopify. Shopify handles user data under its Shopify Consumer Privacy Policy.

Other websites and payment services have their own privacy rules. Check those rules when you follow an outside link or use such a service.

Cookies, Analytics & Advertising Choices

We use cookies to run checkout, save your cart, and track how the store works. You can manage cookies in your browser settings.

Marketing Communications & Your Privacy Rights

Use the unsubscribe link in our emails to stop marketing messages at any time. We will still send order and payment messages.

Depending on where you live, you may have the right to view, correct, export, or delete your stored personal information.

Send privacy requests to sale@buildsaltwall.com.

Data Retention & Security

We keep records only as long as needed to fill orders, keep accounts, and meet legal duties. We use standard security measures, but no online data transfer is completely secure.

Children's Privacy & Updates

Our website is for adults. We do not knowingly collect data from children under 13. We will post policy changes here with the date of the update.