Privacy Policy

Information We Collect

• Information you provide: Depending on your interactions, this includes your name, email, phone number, billing/shipping addresses, order specifics, and marketing preferences. Project estimates or wholesale inquiries can also include company name, dimensions, specs, files, and messages.
• Payment information: Handled securely by integrated checkout gateways. We receive essential transaction confirmation data. Never send credit card details via regular email or contact forms.
• Information collected automatically: Cookies record IP addresses, hardware parameters, estimated locations, referring URLs, and browsing activity.
• Information from service providers: Data delivered via Shopify, logistics couriers, fraud detection systems, and web analytics tools.

How We Use Information

• Process payments, manage shipments, arrange delivery, and process returns or refunds.
• Answer queries, create estimates, and support wholesale/custom project requests.
• Send tracking updates, order alerts, and customer service notices.
• Analyze store performance, resolve bugs, and improve user experience.
• Deliver marketing communications subject to your consent and preferences.
• Prevent fraudulent activity, maintain financial records, and comply with applicable laws.

How We Disclose Information

We share necessary information with service partners that maintain our operations—including Shopify, payment gateways, fulfillment partners, technical infrastructure, and marketing platforms.

We may also share data to comply with statutory legal duties, court summons, safety investigations, professional auditing, or commercial business restructuring.

Shopify and Third-Party Services

Our online store is hosted by Shopify. Shopify handles user information under the Shopify Consumer Privacy Policy framework.

Third-party websites, external links, or independent payment services carry their own separate privacy guidelines.

Cookies, Analytics & Advertising Choices

We use cookies to enable checkout functionality, preserve shopping carts, and track performance. You can manage cookies via browser preferences.

Marketing Communications & Your Privacy Rights

You can opt out of promotional messages anytime via the unsubscribe link in emails. Order and transaction messages will remain unaffected.

Depending on your jurisdiction, you may have rights to inspect, amend, export, or erase your stored personal information.

Send privacy requests to sale@buildsaltwall.com.

Data Retention & Security

We store records only as long as necessary for order fulfillment, accounting, and legal requirements. While industry-standard measures are maintained, no web transmission is unconditionally impenetrable.

Children's Privacy & Updates

This website is built for general adult audiences and does not knowingly collect records from minors under 13. Revisions to this policy will appear here with updated timestamps.