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Fast & Safe Shipping
Fast shipping ensures timely delivery of orders, enhancing customer satisfaction. Safe delivery focuses on protecting items during transit, building trust and reliability.
Fast & Safe Shipping
Returns within 30 days.
Returns within 30 days.
Build Salt Wall has a 30-day refund policy. This means you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags still attached, and in its original packaging. Additionally, you will need the receipt or proof of purchase.
Orders placed before 2:00 PM EDT (Monday–Friday) are processed and shipped the same business day.
- Orders placed after 2:00 PM EDT or on weekends and public holidays will be processed the next business day.
- Orders are typically prepared within 0–1 business day before dispatch.
- Orders with multiple items may ship in separate packages to ensure faster delivery.
- PO Boxes are not supported for UPS or Freight Line shipments.
Our Shipping Carriers
We partner with trusted carriers to deliver your order safely and on time:
Carrier
Best For
USPS
Domestic US, lightweight packages
UPS
Domestic & Canada, business shipments
FedEx
Express deliveries across the USA & Canada
Amazon Logistics
Fast domestic fulfillment
Freight Line
Large and bulk orders
Shipping Destinations & Delivery Times
United States (Domestic)
- Delivery Time: 3–5 business days after shipment
- Shipping available to all 50 states, including Hawaii (HI), Alaska (AK), and Puerto Rico (PR)
- Carriers: USPS, UPS, FedEx, Amazon Logistics, Freight Line
Canada
- Delivery Time: 3–5 business days after shipment (customs clearance may add additional time)
- Carriers: FedEx International or UPS Standard
- Duties & Taxes: Customers are responsible for all applicable duties, taxes, and customs fees
- Free shipping promotions do not apply to Canadian orders
- In-store or local pickup is not available for Canadian customers
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order directly on the carrier's website using the tracking number provided.
- If you do not receive tracking information within 2 business days of placing your order, please contact us.
Contact Us
Our support team is available Monday–Friday during business hours.
We ship from two international fulfillment centers to ensure fast and reliable delivery worldwide:
Local In-Store Pickup (USA Only)
Available Monday – Friday: 9:00 AM – 6:00 PM EDT
Saturday & Sunday: Local store pickup not available.
- Phone: (212) 347-0281
- Email: sale@buildsaltwall.com
Our support team is available Monday–Friday during business hours.
Build Salt Wall is committed to delivering your Himalayan pink salt products safely, swiftly, and with full transparency, no matter where you are in the world.
Frequently Asked Questions
Below are some common concerns of our clients before purchasing our products. If you have other questions, please send them to sale@buildsaltwall.com.
Are your Himalayan salt products authentic?
Yes. All our Himalayan salt products — including salt tiles, bricks, panels, and animal salt lick blocks — are 100% authentic and hand-mined from natural Himalayan salt deposits. We do not use synthetic salt, dyes, or chemical treatments. Each product retains its natural mineral composition and color, which is one of the easiest ways to identify genuine Himalayan salt from imitation products sold elsewhere.
Can salt tiles and bricks be used outdoors?
Salt is naturally hygroscopic, meaning it absorbs moisture from the air. Because of this, our salt tiles and bricks are best suited for indoor use, such as saunas, spas, salt rooms, and home decor walls, where humidity levels can be controlled.
Do I need a special adhesive to install salt tiles or bricks?
Yes, we recommend using our specially formulated Salt Adhesive, which is designed to bond salt products securely without damaging their natural structure. Regular construction adhesives may not hold properly due to the unique composition of natural salt.
How do I clean and maintain a salt wall?
Salt walls should be dusted gently with a dry or slightly damp cloth. Avoid soaking them in water, as excess moisture can cause the salt to dissolve or develop a rough texture over time.
Are your animal salt lick blocks the same salt used in tiles and bricks?
Yes, our animal salt lick blocks come from the same pure Himalayan salt source. The only difference is the shape and rope attachment, which are designed specifically for animal use rather than wall construction.
Is your salt safe for cooking as well as decor?
While our primary product lines are designed for wall decor, sauna, and animal use, Himalayan salt in its pure form is naturally food-safe. However, we recommend checking specific product listings, as cooking-grade blocks may differ slightly in thickness from decorative tiles.
Do you offer wholesale or bulk pricing?
Yes, we offer wholesale pricing across our entire product range, including salt tiles, bricks, panels, adhesives, and animal salt lick blocks, making us a reliable option for businesses, spas, and large farms.
Can I use salt tiles in bathrooms or showers?
We do not recommend installing salt tiles in areas with direct water exposure, such as inside shower stalls, since salt naturally dissolves when it comes into prolonged contact with water. However, salt tiles can be used in bathroom decor areas that are not directly exposed to water splashing, such as accent walls or dry zones, as long as humidity levels are reasonably controlled.
Can salt tiles be used in saunas or high-heat areas?
Yes. Himalayan salt tiles are naturally heat-resistant and are commonly used in saunas, where the heat helps release negative ions and natural minerals into the air, enhancing the overall sauna experience. Salt tiles handle dry heat very well, making them one of the most popular choices for sauna wall cladding and backlit salt panels.
How many tiles does one tube of adhesive cover?
Coverage depends on the tile size and the thickness of adhesive applied, but as a general guide, one tube of our Salt Adhesive typically covers around 8–10 sq. ft. of wall space when used with our standard 8" x 4" x 1" salt tiles. For larger projects, we recommend checking the specific product page of the adhesive you choose, as coverage may vary slightly between different pack sizes.